KOLKATA: One need not queue up at KMC to apply for birth or death certificate any more. Or to rectify an error in them. Instead, one has to make a request on a WhatsApp number (8335999111) to book a slot and meet a designated official at the civic headquarters to get the work done.
This system will replace the existing ‘drop box’ system of applying for birth or death certificates. According to a KMC health department official, under the drop-box system, thousands of applications were pending for several months.
The new system will start working from this week-end, said KMC BoA chairman Firhad Hakim. “All a citizen will need to do is book a slot through WhatsApp and visit the civic headquarters at a time to be allotted by a designated officer who will be assigned to meet the applicants and do the needful after checking the valid documents,” said a KMC health department official.
According to a KMC official associated with the birth and death certificate wing, the new system will bring transparency in issuance of birth and death certificates. “Citizens who particularly need help in cases of rectifying errors will be benefited after introduction of the new services,” said a KMC official.
Source: https://timesofindia.indiatimes.com/city/kolkata/whatsapp-facility-for-birth-death-certs/articleshow/87787600.cms
